University of Calgary

OPMA 403 - Managing Quality Prod & Service - Fall 2007

An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include process design and improvement, total quality management, statistical quality control, and managing for quality.
This course may not be repeated for credit.

Hours

  • H(3-0)

Prerequisite(s)

  • Third year standing and Operations Management 317 with a minimum grade of C-

Sections

  • LEC 1R 14:00 - 16:50
This course will be offered next in Summer 2008.
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