University of Calgary

OPMA 403 - Managing Quality in Products and Services - Fall 2011

An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
This course may not be repeated for credit.


  • H(3-0)


  • Operations Management 317.


  • LEC 1TR 14:00 - 15:15
    LEC 2TWRFS 09:00 - 18:00
This course will be offered next in Winter 2012.
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