University of Calgary

OPMA 403 - Managing Quality in Products and Services - Fall 2023

An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
This course may not be repeated for credit.


  • H(3-0)


  • Admission to the Haskayne School of Business, Operations Management 317.


  • LEC 1MW 15:30 - 16:45
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