University of Calgary

OPMA 403 - Managing Quality Prod & Service - Winter 2011

An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
This course may not be repeated for credit.


  • H(3-0)


  • Operations Management 317


This course will be offered next in Spring 2011.
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