University of Calgary

OPMA 403 - Managing Quality in Products and Services - Winter 2013

An in-depth treatment of quality management practices and techniques for products and services. Topics and techniques covered include designing and assuring quality, quality issues in the supply chain, statistical quality measurement, and continuous process and quality improvement.
This course may not be repeated for credit.


  • H(3-0)


  • Operations Management 317.


  • LEC 1MWRFS 08:30 - 17:30
    LEC 2T 09:30 - 12:20
This course will be offered next in Spring 2013.
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