University of Calgary

TOUR 429 - Leadership and Human Resources in Tourism and Hospitality Operations - Winter 2016

Analysis of the human resource management problems involved in the delivery of hospitality and travel services including recruitment, selection, training and development, motivation, compensation, communication, unionism and labour market issues. Emphasis will be on leadership and the linkages with human resources strategy and overall business objectives.
This course may not be repeated for credit.


  • H(3-0)


  • Admission to the Haskayne School of Business and successful completion of 10.0 full-course equivalents.


  • Human Resources and Organizational Dynamics 317 and Tourism Management 309.


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